I once heard a woman describe an experience that happened to her as she waited in the drive-through line at Starbucks. She’d placed her order, pulled out her purse to find the exact change and then failed to notice that the car in front of her had moved forward.
The car behind her certainly noticed.
The lady leaned heavily into her car horn. When the woman looked behind her to figure out what was going on...it was clear that the lady was absolutely furious. Over coffee?
When I think about how I would’ve responded in that situation, many ideas went through my mind.
But, not this.
Through the rear view mirror, that woman watched the crazy lady as she screamed and waved her arms. And then she came to a decision. She put away the change she'd carefully sorted through and pulled out her credit card. When it was her turn, she paid for the crazy lady's order. Here's why...
She knew that the lady was having a bad day. More likely a hellish...water pipe broke, husband lost his job and the teacher wants to chat about a behavior problem...and I can't even get a frickin' cup of coffee...kinda of day.
We've all had them.
But this woman did something epic and wonderful...she showed compassion to a crazy lady.
Here's my goal.
I want to be more generous with my love.
I want to smile at grumpy people.
Compliment busy waitresses.
Be patient with a harried customer service reps.
Look harder to see someone's heart.